Ages ago I was looking through the EDF site and came across a page to claim for the warm homes discount.
I filled it in for my daughter and heard nothing.
Chased it up via phone today - it seems that I filled it in too early so it 'could be lost'
Anyway it's done now via the phone.
I also pointed out to the person on the other end of the phone that others may think they had applied for it as well.
It seems it was my fault though as according to her I should have waited 'for the letter'?
My point is they shouldn't have the link there until it is time to fill it in.
It's mis-leading.