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Thread: CPP compensation claim

  1. #1
    Senior Member
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    Aug 2013
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    CPP compensation claim

    I claimed compensation on my wife's behalf for her bank/credit Card Protection Policy from CPP. It was a very straightforward process complicated only by the vast amounts of paperwork they sent regarding voting for compensation to be paid and for claiming compensation. The large amount of paperwork were, I'm convinced, designed only to confuse and intimidate. The actual claim form itself is very straightforward and asks for the reasons why you think compensation should be paid (basically the protection against fraudulent use of the card was already in place via the card issuer) and a date and signature. They even provided a prepaid envelope for return of the form.

    My wife today received a cheque which is a refund of the premiums she has paid to CPP since 2005 plus interest. It amounts to a tidy sum.

    The point of this post is to encourage anyone who has received a claim form and not yet returned it to complete it and send it off. I must admit that my years have made me cynical and I thought that my wife would be told she was not eligible for some obscure reason but the cheque received today was a welcome surprise.

  2. #2
    Senior Member barbiejane's Avatar
    Join Date
    Feb 2011
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    574
    Well done mcclonk and mrd mcclonk.Enjoy the money.

    I have claimed for 2 PPI things but was told by both that I wasn't mis sold them.I didn't agree so the financial ombudsman is dealing with it.I'm not expecting anything as it's longer than the 6 months that I was supposed to contact the ombudsman but I must say dealing with them is not as daunting as I thought it would be.They have told me that it might be 2 years or more before there is a result one way or the other.

  3. #3
    Senior Member
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    The CPP compensation is a bit different to the PPI scenario in that CPP have admitted that the policies were either mis-sold or mis-represented in some way. So one doesn't need to actually prove anything to get the compensation you just need to state valid reasons on the claim form. The compensation also applies to CPP 'identity theft' protection policies which, i understand, have a higher value than the card protection policies.

    I'ts a nice feeling to come out on top for a change!

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