i remember seeing something on tv where a doctor had one of those timers on his table and would set it for each patient. what niggles me is how long you wait to see these people A+E up to 4 hours, doctors up to 20 minutes and hospitals up to an hour and then only get 5 to 10 mins to try and describe stuff, next to impossible.
the worst for me was 111 over the weekend ending up with an 11 hour wait just to get some medication!