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Thread: Warm Home Discount 2021/2022

  1. #11
    Senior Member
    Join Date
    Nov 2018
    Posts
    536
    Hi guys I logged into Octopus today and its now approved, took much longer than the past 2 years but its been done.

  2. #12
    Senior Member nukecad's Avatar
    Join Date
    Jun 2014
    Location
    West Cumbria (Lake District)
    Posts
    10,771
    LOL, Just had my latest bill, estimated although I had sent them a reading, and between the last one and this one my WHD has been used up already, I owe them 9.
    (Now that I'm on UC I've set up a direct debit anyway).

    Interestingly I also tried again yesterday to get smart meters installed - I'm sure I'd asked for them before and they push them in every email that they send.
    But when I try to book an appointment online I just get - "We are not fitting Smart Meters at this time, we will contact you when we are able to again".
    Why push them if they are not currently fitting them?
    I do have Smart Meters, there's a British Gas in-home display here, but I guess they are the SMETS1 that couldn't be transfered between companies.
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

  3. #13
    Senior Member
    Join Date
    Jan 2018
    Posts
    156
    It's been a full 11 weeks now since Shell Energy sent me an email saying they had received my application for the Warm Home Discount and were looking into the matter.In a couple of month's time my yearly contract with them will expire...I don't know why but i get the feeling that they do not want to deal with this matter until i have signed up for another year with them,as in the past,other companies have settled the issue in a matter of weeks..Soon,i might be wanting to switch from Shell,but i am wary of doing this while my Warm Home Discount claim is still pending....Anyone else out there in the same boat?

  4. #14
    Senior Member
    Join Date
    Mar 2012
    Posts
    446
    Its there, just checked my online gas account and just sitting there was my WHD 140 as I said before it was usually there by mid jan, even when they say end of march well its there now so I can put my heating on no prob I pay the same amount fortnightly all year even when in credit
    Last edited by StueyR; 19-01-22 at 19:28.

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