Hi, I’ve been a member for a while but haven’t posted for a long time, but it is still my go to place for info because it’s so much more useful than ringing dwp who always end up confusing me lol.
Anyway to the question! My friend has recently made a claim for carers allowance, they have been on universal credit for a while, he has received his most recent statement and it state they have taken off carers allowance even though it’s not in payment yet, but have not added on the carers premium, can this be right as he is now losing £269 as he’s not yet getting carers and not getting the premium. I don’t know how it works but it just doesn’t seem right they can take off carers when it’s not even in payment yet, and surely if they do then shouldn’t Universal credit put on the premium from the date they start taking the carers off? Any help would be good