Well my DD payment date is 6th of April. And the date they stop my services is this Wednesday the 23rd of March.
So they should not take payment until 6th of April
When they disconnect you they generate another bill for just what you have used from the last bill date until 23rd of March. This is the bill they will take. Then as soon as they have marked it payed I will call the bank & get it stopped.
That's what they are telling me anyway. Had another BT reminder email saying they are coming on Wednesday
Still no sign of any packaging to give VM back their router & power pack.
Edit just re read your post again Nuke, Hmm might wait until BT's up & running on Wednesday & then cancel DD not sure will think on it.