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Thread: CAB Universal Support - Not Quite Universal.

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    Senior Member nukecad's Avatar
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    CAB Universal Support - Not Quite Universal.

    A DWP press release this morning confirms what many had feared about CAB's involvement with 'Universal Support'.
    https://www.gov.uk/government/news/n...credit-support

    It appears this has now been rebranded as 'Help to Claim' - and only offers help with making a new UC claim.
    Help to Claim will provide free, confidential and impartial support to help people make a Universal Credit claim. People using the service can get advice on anything to do with applying for the benefit, including gathering the required evidence, filling in the application or preparing for their first jobcentre appointment.
    Once you've made a claim then this scheme won't do anything to help with managing it month-to-month.

    That's only part of the stated aim of 'Universal Support', it was supposed to be for those who need help with making and managing their claims.
    https://www.gov.uk/government/public...versal-support
    Universal Credit claimants can get help to make a claim and manage their payments of Universal Credit. This help is called Universal Support.

    Universal Support provides:
    • help with using a computer to make or maintain your claim – this is called Assisted Digital Support
    • help to manage your monthly Universal Credit payment and possible advice on your finances – this is called Personal Budgeting Support.
    So CAB is only going to be doing the first part of Universal Support, not the full support.

    No doubt the second part will be quietly 'forgotten'. - Until complaints become overwhelming that many people (especially those with MH problems) can't manage their claims and are becoming destitute.

    Other organisations, like your Local Authority Welfare Teams, can provide help to maintain your UC claim month by month. - But will they when CAB are getting paid and they aren't?
    Last edited by nukecad; 01-04-19 at 14:20.
    I don't know everything. - But I'm good at searching for, and finding, stuff.

    Migration from ESA to Universal Credit- Click here for information.

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