Results 1 to 5 of 5

Thread: DLA reinstatement problems

  1. #1
    New Member
    Join Date
    Nov 2012
    Posts
    2

    DLA reinstatement problems

    Hello all. I'm after some advice about my fathers DLA entitlement.

    He's received the allowance for about 15 years and has an indefinite entitlement. Back in June he was admitted to hositpal under section and was finally discharged 4 months later. We rang the DLA helpline to make them aware that he was home and also that also before he was discharged he had spent a week at home to assess how he would cope.

    My understanding was that as soon as he was back that his DLA would be reinstated. However nearly a month on his payments have yet to begin. There was a short delay whilst we returned a form that DLA sent to confirm how much time he'd spent at home before final discharge from hospital. Aside from this we haven't had any sort of information or updates from DLA. We call the helpline a couple of times a week only to be told that the claim is with the decision makers and that they're unable to give us any further information.

    I just wanted some advice on whether this was usual and what's typical in terms of timescale etc. Also were we wrong to assume that the claim would automatically be reinstated. Also any advice on what I should do next would be welcomed.

    Thanks in advance.
    Last edited by Alex_uk; 12-11-12 at 14:27. Reason: Typos.

  2. #2
    Senior Member
    Join Date
    Jan 2012
    Posts
    1,803
    Quote Originally Posted by Alex_uk View Post
    Hello all. I'm after some advice about my fathers DLA entitlement.

    He's received the allowance for about 15 years and has an indefinite entitlement. Back in June he was admitted to hositpal under section and was finally discharged 4 months later. We rang the DLA helpline to make them aware that he was home and also that also before he was discharged he had spent a week at home to assess how he would cope.

    My understanding was that as soon as he was back that his DLA would be reinstated. However nearly a month on his payments have yet to begin. There was a short delay whilst we returned a form that DLA sent to confirm how much time he'd spent at home before final discharge from hospital. Aside from this we haven't had any sort of information or updates from DLA. We call the helpline a couple of times a week only to be told that the claim is with the decision makers and that they're unable to give us any further information.

    I just wanted some advice on whether this was usual and what's typical in terms of timescale etc. Also were we wrong to assume that the claim would automatically be reinstated. Also any advice on what I should do next would be welcomed.

    Thanks in advance.
    There are no indefinite entitlements any more, and as such ALL DLA claims are subject to re-evaluation by the DWP and an automatic reinstatement wouldn't happen these days.
    DLA is backlogged with work at the moment and especially DM's, so to be honest the time scale is anyones guess but working from your dates, he came out of hospital in September??? Although DLA will only work at their own pace, I think by the end of this month you should be making some noises as to what's happening. I have to tell you that it is a possibilty that your father may be asked to undergo an assessment, depending on his condition and circumstances.

  3. #3
    davewhit
    Guest
    Quote Originally Posted by Alex_uk View Post
    Hello all. I'm after some advice about my fathers DLA entitlement.

    He's received the allowance for about 15 years and has an indefinite entitlement. Back in June he was admitted to hositpal under section and was finally discharged 4 months later. We rang the DLA helpline to make them aware that he was home and also that also before he was discharged he had spent a week at home to assess how he would cope.

    My understanding was that as soon as he was back that his DLA would be reinstated. However nearly a month on his payments have yet to begin. There was a short delay whilst we returned a form that DLA sent to confirm how much time he'd spent at home before final discharge from hospital. Aside from this we haven't had any sort of information or updates from DLA. We call the helpline a couple of times a week only to be told that the claim is with the decision makers and that they're unable to give us any further information.

    I just wanted some advice on whether this was usual and what's typical in terms of timescale etc. Also were we wrong to assume that the claim would automatically be reinstated. Also any advice on what I should do next would be welcomed.

    Thanks in advance.
    when you send the paperwork it will have to wait its turn to be looked at so as the "average" time is 11 weeks for a claim................. then getting started could take that long too there is no fast track for restarts

  4. #4
    DCM CLAIMS
    Guest
    Quote Originally Posted by davewhit View Post
    when you send the paperwork it will have to wait its turn to be looked at so as the "average" time is 11 weeks for a claim................. then getting started could take that long too there is no fast track for restarts
    DLA waiting times have now increased to 15 weeks as notified to our clients by the DWP, as wobble1 says give them until the end of the month then start ringing / writing is your best bet.

  5. #5
    New Member
    Join Date
    Nov 2012
    Posts
    2
    Thank you all for the replies. He actually came home on 12th October so it's 'only' a month ago. I suspect it's just a case a case of being patient. I will give it some more time. Just talking to my dad today he's entitled to some additional support as he's just been released from section so he may have access to a welfare rights officer. I'll update this thread when I get an update.

    Thank you all again.

Similar Threads

  1. E.s.a. Problems
    By sunwolf in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 17
    Last Post: 18-09-14, 11:13
  2. How many problems can you see your Dr with?
    By birdwatcher in forum Health - help & advice on health issues for disabled people
    Replies: 10
    Last Post: 09-09-14, 06:37
  3. Following problems, can barely see from eye
    By miep in forum Benefits - help & advice on disability benefits, incapacity benefits, ESA and DLA
    Replies: 4
    Last Post: 13-05-14, 16:56
  4. Futher problems.
    By skelly in forum Health - help & advice on health issues for disabled people
    Replies: 0
    Last Post: 13-07-13, 21:37
  5. WAV problems
    By trebor1943 in forum Motoring - help & advice on cars for disabled people, Blue Badge and Motability
    Replies: 0
    Last Post: 09-02-12, 18:15

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •