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Thread: Elec Bill-Now there's a surprise!

  1. #81
    New Member
    Join Date
    Nov 2018
    Posts
    29
    I rung again today and was told the same thing as last month pending approved and was told they may not pay until March 31st so just the waiting game it's taking them forever to get their proof they need I would of happily mailed copies of proof to make it quicker but I must be in a long queue of a backlog and will just have to wait.

  2. #82
    Senior Member
    Join Date
    Mar 2012
    Posts
    380
    Sending in proof is helpfull but wont make it any quicker, they still check with the DWP even if you send the DWP origanols

  3. #83
    New Member
    Join Date
    Nov 2018
    Posts
    29
    Thanks appreciate the response, I'll just be patient.

  4. #84
    Senior Member
    Join Date
    Nov 2018
    Posts
    450
    What coop energy told me is they ask the DWP for proof, if the DWP deny or provide invalid data, then they will send a letter asking for proof, if the DWP accept it, then the credit is applied without even a letter sent.

  5. #85
    Senior Member barbiejane's Avatar
    Join Date
    Feb 2011
    Posts
    569
    We got ours from British gas 1st week in January .Credited to electric bill

  6. #86
    Senior Member
    Join Date
    Nov 2018
    Posts
    450
    Credited last week, does it normally take this long? wow.

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