I am having trouble getting my BB renewed. I made the mistake of asking them if my paperwork had been received, the email response was " yes we have received it now please allow us to get on with our job"
That was 7 weeks ago and I am still waiting for my BB. The website states it can take UP to 8 weeks but I feel I have been pushed to the back of the list for having the cheek to ask a question.
I receive higher rate DLA so it is quite straightforward.
Would you dare to ring them ?